Who are we and where did we come from?
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Jun 1999
Net Technical Solutions was established in June 1999 and was the brainchild of Managing Director Alistair Mackenzie. The company was originally based in Aldershot, (in the offices pictured opposite), and spent the first 8 years of its life providing IT support, network security and web-based software development services to a growing number of small to medium businesses in and around the Hampshire/Surrey borders.
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Jul 2007
Meanwhile, half way round the M25, present Commercial Director Ben Stupples was busy building a similar business in Watford, Herts and through the power of networking the two organisations came together in July 2007.
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Jan 2011
Over the next few years the business continued to grow exponentially and Alistair and Ben’s shared vision began to take shape. A one-stop solution for IT support, IT services and software development, delivered by a friendly down to earth team, underpinned by first class account management and strong business systems. The business moved from Aldershot to Farnham in January 2011, largely to accommodate our now 16-strong team, and 3 years later another big milestone in the Net Technical story took place.
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Jun 2014
We had known the owners of Aldershot-based Dunston IT for many years having always enjoyed a friendly rivalry; so when Managing Director Malcolm Hearn was looking towards retirement we struck a deal and the business was officially acquired in June 2014. We literally doubled in size overnight to 32 employees which brought its challenges, not least the need to relocate to larger offices in The Millennium Centre, Farnham, where we are now based. The benefits of putting these businesses together are too numerous to list in these few lines but alongside acquiring a fabulous new client base we also took on some amazing staff. Chief among these was Richard Brain, former Dunston shareholder and now Technical Director at Net Technical, who not only completes our current Board but also shares in the vision.
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Now 2019
...And that brings us to the present day. There are no further acquisitions 'planned' but the business continues to grow organically year on year and we recently celebrated our 20th anniversary. We are all still passionate about what we are doing, have a wonderful team of 40 people working for us and are blessed with a fantastic client base, many of whom have been with us since it all started ...and long may that continue. If you are a prospective customer reading this, then we would be delighted to welcome you into the ‘family’.
Our Team
We are proud to have built up a long-serving team that contains a wealth of experience from all walks of life – not just the IT industry and with many employees having given more than 10 years of continuous service.
We all have a great enthusiasm for technology but are NOT techno-geeks – a fact of which we are immensely proud! We are a talented, friendly and approachable bunch and love what we do, believing in proactive IT support with a personal touch.
Our technical staff are hand-picked to fit the Net Technical ethos and so everyone we employ must have the right mix of technical competency and customer facing skills. As a result we like to think that we are genuinely nice people to work with.
Thankfully so do our customers, who according to a recent survey find us straight talking, friendly, approachable, responsive, knowledgeable, trustworthy, reliable and technically adept...which is always nice to hear!
….but we don’t always get it right and any IT company who tells you they do is pulling the wool over your eyes. What we are however, is honest and transparent and so if something has been missed, or delayed, or a ball dropped, (which thankfully is very rare), then we will own up to this and move heaven and earth to put it right.
If you would like to see who makes up our staff, please scroll down below or better still fill out the contact form below and maybe come in and see us?
Directors
"Licenced skipper, rugby fanatic and mountain bike enthusiast - would happily move to Vegas one day!"
“FA Level 1 Qualified Football Coach, addicted to Fulham FC, Yorkshire Tea and Freddos”
“Fanatical cricketer, loves a good swing and often gets caught out at the weekend - hmmmmm!”
Sales & Marketing
“Father to identical twin boys, reluctant weekend DIY enthusiast and VW Beetle fan in the making”
“Proud mum of 3 grown up boys. Every dogs best friend and our resident canine holiday host!”
"Self-confessed car nut, and current holder of fastest lap record around the Nürburgring by a Net Tech member of staff"
“Crazy cat lady and our resident Mary Berry impersonator - this girl can BAKE!”
“Appreciates the power of the written word, a great sense of humour and a good cuppa!”
“Classic Car aficionado, narrow boat owner and our resident gold star winning sausage manufacturer!”
Network Support
“Reluctant Stoke City watcher, attempts to tame 2 dogs, 4 children and an obsessive running wife"
“Amateur extreme cold weather enthusiast, loves a good gamble and will bet on almost anything!”
“Sim racing man cave dweller, loves Banana’s and Cheese… but definitely NOT together”
“Serial competition winner and amateur snapper – she’ll shoot you, crop you and hang you on the wall”
“Fanatical about Chelsea Football Club, but whatever you do don't talk to him when they lose!”
"Part-time DJ, music producer and a fan of all fast things on 4 wheels!"
Greek-Cypriot, lover of all things canine - the man with the unpronounceable surname!"
“Can be found on the golf course most weekends – searching in the rough for his ball”
“Die hard Liverpool fan - Saturday night = MoTD followed by a good movie!”
"Wannabe comedian, keen sportsman, likely to be found relaxing on the beach most weekends"
"AKA - the man with the booming voicebox, and the booming tackles to match!"
“High maintenance trail runner, loves muddy puddles nearly as much as she loves the salon!”
"Lover of Tech and all things Japanese, especially Anime. Throw in some Brit Comedy and I'm a happy man"
“Aspiring cat parent, gaming enthusiast and bedroom musician!”
"Calm, quiet and never flustered - unless you catch him on a rainy night at the Macron Stadium!"
Lover of anything with engines....and some things without. Never shy of a PC gaming session
"Air-soft enthusiast and master of card tricks, with a 'secret handshake' to match"
“Wanabe Shaolin master, although prefers a half pounder from the burger van on the weekend!”
"Proud father to 3 rescue guinea pigs, enjoys Twitch streams and dank memes."
"Avid music, movies and sports fan, especially football as I play in goal and support QPR - Oh well"
“Always a smiling face - IT geek during the day, transforms to rock freak at night!”
Bio to follow
“Delusional petrol head, with lack of direction if found lost please return to Nettech”
Development Team
"Sharp-witted pool playing Scot - loves Celtic and cycling and even named his son after himself!"
"Bio to follow"
“Self-confessed petrol head, but a countryside girl at heart with a passion for shopping”
‘Ex farmer turned software developer. Loves indoor climbing & a good gaming session. Exceedingly proud Akita owner.’
Finance HR & Admin
“Self-confessed coffee snob, loves walking, running and cycling to keep up with Uno the dog”
"Mum to one, who likes to think he could end up being the next Karate Kid - wax on ... wax off"
“Keen equestrian and Bengal owner......also known for an egg-cellent supply of free range”
“ Amateur Pottery and Ceramic enthusiast and our very own in-house 'Fairy Job Mother' ”
Our Customers
We are lucky to work with a great variety of clients from different sectors and of different sizes, building strong relationships and partnerships over the years. Many of our clients have been with us for years and they have come to see our friendly, experienced staff as much as trusted advisors or even a part of their business, rather than pure service support providers.
We understand that each business is unique and we make sure that we treat them accordingly, adapting our style to meet their specific requirements. For some we operate as a completely outsourced IT department providing proactive server and computer support, day to day IT troubleshooting and strategic planning/advice.
In other cases, particularly with larger customers, we work alongside their existing internal IT department to provide 2nd and 3rd line support as well as escalation, holiday and sickness cover and project work.
Some customers use us purely for our bespoke software development capabilities but most commonly we are a one-stop solution for everything – one number to call for all IT issues.
Our customers are generally located in the South East of England, although we do have some further afield, and they span many different industry types from Financial Services, Marketing and Legal Services to Insurance, Estate Agency and Engineering. To see what they think about us or why they choose us, click here.
If you are a prospective client, reading this for the first time, please do get in contact. We’ll have a friendly chat about your requirements and see where it takes us.
Our Typical Client
is based in:
- Surrey
- Hampshire
- Berkshire
- London
- Kent
requires suppport for:
operates in:
- Legal Services
- Professional Services
- Accounting/Finance
- Education/Charity
- Estate Agency
- Print/Promotion
- HR/Recruitment
- Marketing/Advertising
- Automotive/Transport
- Leisure/Recreation
Our Partners
We pride ourselves on not being tied to any manufacturers so that we can provide you with impartial advice for your company's needs. However, in order to offer you the best and most reliable, competitive products on the market we work with a set of preferred partners and can offer you solutions for data backup, connectivity, wireless, security, email, web hosting and all other aspects of your IT infrastructure.
NET TECHNICAL HAS BEEN A MICROSOFT GOLD CERTIFIED PARTNER FOR MORE THAN 10 YEARS!
As a Microsoft Gold Certified Partner we are recognised as having the experience and expertise to specify, install, maintain and support Windows based systems, and we hold Microsoft competencies in the following areas:
We are particularly proud of our Gold competencies, as this demonstrates our ability to deploy and support Microsoft Server and Cloud solutions at the highest level attainable. Our breadth of experience covers all of the major Microsoft products including Windows 7, 8 and 10, Office 365, Windows Server, Exchange, SQL and IIS, along with Hyper-V virtualisation.
Join our team!
Can't see the right job for you?
We are constantly on the lookout for talented, friendly people to join our team in Farnham, Surrey and would still love to hear from you. Simply send us your CV to recruitment@ntsols.com stating the type of role that interests you and we will get back to you as soon as possible.
